Privacy Policy
Effective Date: 12/01/2026
Website: shop.pandn.uk | pandn.uk
At Physical and Nutrition Ltd (P&N), we are committed to protecting your privacy and ensuring your personal data is handled with the same clinical precision we apply to our physical services. This policy outlines how we collect, use, and safeguard your information when you visit our shop or book our services.
1. Data Controller
Physical and Nutrition Ltd is the data controller responsible for your personal data. Our registered office is located at the Falcon Business Centre, Victoria Street, Chadderton, Oldham, England, OL9 0HB. For any privacy-related enquiries, please contact us at admin@pandn.uk.
2. Information We Collect
We collect information to provide a personalized and efficient experience. This includes:
- Identity Data: Name, username, or similar identifiers.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Payment card details (processed securely via Stripe; P&N does not store full card numbers).
- Technical Data: IP address, browser type, and location data used to optimize our site performance (Core Web Vitals).
- Health Data: Information provided during "Free Consultations" or "Rehab Packages" to ensure safe and effective "Repair. Train. Sustain." roadmaps.
3. How We Use Your Data
We only use your data when the law allows us to. Most commonly:
- To fulfill your orders: Managing payments, fees, and the delivery of merchandise/supplements.
- To manage our relationship: Notifying you about changes to our terms, membership policies (Strong Starter, Power Up, Loyalty), or privacy policy.
- To improve our facility: Using data analytics to optimize our private gym booking slots and ensure a "distraction-free" environment.
- Marketing: If you have opted in, we may send you information regarding new Applied Nutrition stock or somatic wellness insights.
4. Data Security
In line with our clinical standards, we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use encrypted connections (SSL) and secure third-party processors like Stripe and Google Workspace.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Third-Party Links
Our website may include links to third-party websites (e.g., our social media profiles on Instagram, Facebook, and LinkedIn). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites.
7. Your Legal Rights
Under UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction of your data.
- Request erasure of your personal data ("the right to be forgotten").
- Object to processing or request restriction of processing.
- Withdraw consent at any time.
To exercise these rights, please email admin@pandn.uk.
8. Cookies
We use cookies to enhance your browsing experience. You can set your browser to refuse all or some cookies, but please note that some parts of the P&N shop may become inaccessible or not function properly.